Emergency Services in Toronto & the GTA
Some pest and wildlife situations cannot wait for a scheduled booking. A wasp nest at a door the household uses daily, an aggressive animal cornered in a living space, a large rodent infestation active in a kitchen, or a sudden severe bed bug discovery before a planned move — these situations require same-day response and are handled as emergency calls.
The 24/7 emergency line is answered by staff who can assess whether a situation genuinely warrants immediate dispatch versus a next-morning booking. Not every call is an emergency — and sending a technician at 11 PM for a single mouse sighting that can be addressed the next morning does not serve anyone well. The assessment is honest: if it can wait, we will say so and book it promptly.
Common genuine emergency situations include: active wasp or hornet nest in a high-use area (doorway, children's play area, deck), a skunk that has sprayed inside the home or in an attached garage, a raccoon or skunk that is behaving abnormally (potential rabies concern), or a rodent infestation that is posing an immediate food safety risk in a restaurant or food-service environment.
- Licensed & insured — Ontario Reg. 63/09
- Same-day & next-day service
- Humane methods
- 5-year warranty on sealing work
- Across the GTA, Oakville to Oshawa
- 24/7 emergency line
Situations that typically warrant emergency dispatch
- Active wasp or hornet nest within 2 metres of a door, window, or area with regular foot traffic
- Wildlife that has entered the living space of the home and cannot be contained — raccoon, skunk, or groundhog inside the basement or main floor
- A raccoon or skunk that a person or pet may have been bitten or scratched by — a potential rabies exposure
- A skunk spray that has occurred inside or in an attached garage — odour will permeate the entire structure within hours
- A rodent sighting during food service in a commercial kitchen or restaurant — health code implications
- Wildlife behaving abnormally: moving during daylight, no fear response, disoriented movement
How we handle it
Emergency intake and assessment
Call the 24/7 line. A staff member assesses the situation: the species or pest involved, the level of immediate risk, and whether same-day dispatch is appropriate. If a person or pet may have been bitten or scratched by a raccoon, skunk, or other wild animal, we advise immediate coordination with Toronto Public Health — this is a rabies exposure protocol, not just a removal call.
Same-day dispatch
Confirmed emergency situations are dispatched same-day, typically within a few hours of the call, depending on technician availability and location within the service area. The technician arrives with appropriate equipment and PPE for the specific emergency situation.
Immediate resolution
The immediate threat is resolved on the same visit: wasp nest eliminated, wildlife removed from the living space, acute odour situation assessed. If follow-up work is required — exclusion sealing, attic inspection — this is scheduled as a second visit once the emergency is contained.
Documentation and follow-up plan
After the emergency visit, a record of what was found and what was done is provided. A follow-up visit is scheduled if the situation requires additional exclusion work, population monitoring, or a treatment cycle.
If anyone has been bitten or scratched by a raccoon, skunk, or other wild animal, treat it as a potential rabies exposure and contact Toronto Public Health right away — this comes first, whether or not the animal looks ill. For everything else, call our emergency line and we will tell you honestly whether it needs a technician tonight or first thing in the morning.
View all pest control & wildlife removal services we offer across Toronto and the GTA.
Service Areas for Emergency Services
We provide specialized emergency services services in the following neighborhoods and cities:
$295 to start
Final price depends on the animal, the number of entry points, and the sealing work needed. You get a firm quote after the inspection — no surprise charges.
Annual Protection Plan
Year-round coverage for your home or business across the GTA.
View planEmergency Services — Frequently Asked Questions
Do you really offer 24/7 emergency service?
Yes. For urgent situations — a wasp nest by the door, an aggressive animal, a sudden infestation — we have dispatch available around the clock across the GTA.
Are you licensed and insured?
Yes. Durapest is licensed by the Ontario Ministry of the Environment and operates in line with Ontario Reg. 63/09. Our technicians are trained and insured for both residential and commercial work.
Do you offer a warranty?
Yes. Treatments come with a warranty, and any sealing or exclusion work is backed by our 5-year warranty. If covered pests return within the warranty period, we come back and re-treat at no extra cost.
How soon can you come out?
We offer same-day and next-day service across most of the GTA, from Oakville to Oshawa, with 24/7 dispatch for emergencies. Call us and we'll give you a straight answer on the next available slot for your area.